Ban on events - Information on COVID-19 (Coronavirus) Find out more
Due to the current events in connection with the coronavirus (COVID-19), events with 100 persons or more will not take place for security reasons. This measure is valid for the time being at least until 30.04.2020.
Cancelled Unfortunately the event has been cancelled.
The refund takes place according to the payment option you have chosen.
Pre-Payment / E-Bill or Pay@Kiosk / SOFORT / IBAN (International bank transfer):
Please write an email with your order number and your bank details* to email@example.com up until 30 days after the show date.
Creditcard / Postfinance Card / TWINT:
The amount will be automatically refunded to the credit card/Postfinance card or TWINT account within the next few days.
Point of sale:
Tickets will be refunded at the point of sale where you have purchased your tickets up until 30 days after the show date.
The full price (charges included) will be refunded.
After 30 days the organiser is responsible for the refunding.
*Abroad: with BIC/SWIFT
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The Premium VIP Upgrade ensures all-inclusive service & guarantees an unforgettable experience: - Access to the Premium Lounge (6.00 p.m. – 1.00 a.m.) with view of the entire festival grounds incl. an unlimited buffet selection of food and drink - Access to the VIP area in the Foyer Marquee at the heart of the festival from 06.00 p.m. (with VIP cloakroom & bathroom) (with Late @ The Alex ticket, access to the VIP tribune at the concert)